Lisa Kennedy Sheldon, PhD, APRN-BC, AOCNP®.
Jones & Bartlett Learning
Expiration Date: 12/31/2018
This program is pre-approved by the Commission for Case Manager Certification (CCMC) to provide continuing education credit to Certified Case Managers (CCMs).
CCRNs: This course is eligible for new synergy model Category C.
Communication for Nurses: Talking with Patients focuses on the development of strong communication skills in an effort to prepare nurses for complex situations as well as their own role in reinforcing patient safety and quality care.
The third edition addresses cultural awareness, team communication, effective communication strategies, electronic health records, and communication around sexuality and self care. As the nursing role expands, reinforcement of effective communication in patient safety and quality care is essential to ensure alignment with national healthcare priorities.
New to this edition:
Electronic communication, including electronic health records and media •A focus on the changing methods of communication in health care • Communication with the elderly and children •Additional content dealing with interdisciplinary communication • New chapter on communication challenges during transitions in care.