The Case Manager's Handbook, 5th Edition
Catherine M. Mullahy, RN, BSN, CRRN, CCM
Jones & Bartlett Learning
748 pages plus index
Expiration Date: 12/31/2018
This program is pre-approved by the Commission for Case Manager Certification (CCMC) to provide continuing education credit to Certified Case Managers (CCMs).
CCRNs: This course is eligible for new synergy model Category C.
This book is written for Certified Case managers and those wishing to become certified. If you have no prior experience in case management, you may find this course challenging.
Please note this book is now out of stock.
This course contains 2 CEU's in Ethics
The Case Manager’s Handbook is designed for case management professionals in all practice settings. It uses real-life examples and an easy-to-read conversational style to examine the case management process while presenting expert practical procedural information. Within its pages you'll find case studies explaining how important case management concepts and practices should be applied. An excellent daily reference and training guide for new case managers, as well as seasoned professionals, the text is the "go-to" resource for facing the day-to-day challenges of case management. Significantly updated and revised, it contains eight new chapters.
Comments from PIlot Study Nurses:
- I've been in the case management industry for a long time but still learned a lot.
- Mullahy is an expert in the field of case management and she does an excellent job of covering case management in (her) new book.
- Case management is so relevant at this time. I think it would be beneficial for all RNs at the bedside to review and learn the basics. We are all interested in excellent patient outcomes and keeping costs low.
- I loved the case studies and often found myself lost in (them). However, this book could benefit from a little color and some artwork.
- This course has reminded me why I love being a case manager.
- Additions will need to be added to expand on the ACA as it evolves.
Table of Contents:
Part I Profile of a Case Manager
Chapter 1 The Case Manager as Catalyst, Problem Solver, Educator
Chapter 2 The Case Manager's Universe
Part II The Case Management Process--The Microsystem Level
Chapter 3 The Case Management Work Format and Process
Chapter 4 Communications and Patient Engagement
Part III Practice Settings and Models of Care
Chapter 5 NEW: Hospital Case Management: Changing Roles and Transitions of Care
Chapter 6 ACOs, PCMHs, and State Health Exchanges
Chapter 7 The Growing Need for Direct-to-Consumer, Community-Based Case Managers: Our Changing Times
Chapter 8 Care at Home
Chapter 9 Managing a Long Term Case
Chapter 10 Integrated Care Management: Preadmission, Concurrent Review, Utilization Review, Disease Management, and Case Management
Part IV The Case Management Professional
Chapter 11 Legal Responsibilities of the Case Management Professional
Chapter 12 Ethical Responsibilities of the Case Management Professional
Chapter 13 NEW: Evidence-Based Practice for Case Managers: Data-Driven Decision Making
Chapter 14 Case Manager Credentialing
Part V Reimbursement
Chapter 15 Reimbursement Resources and Challenges
Chapter 16 Healthcare Reimbursement: Private or Employer Sector Funding (this chapter includes 12 pages on Workers’ Compensation and Rehabilitation Management)
Chapter 17 NEW: Healthcare Reimbursement: Public Sector
Chapter 18 Working Effectively with Claims Departments: Case Managers in Consulting Roles
Part VI Leadership and Management: Macrosystems
Chapter 19 Outcomes Management with Analysis of Financial and Quality Assurance Reporting
Chapter 20 Managing Case Management: Your Role as a Case Management Administrator
Chapter 21 NEW: Predictive Modeling and Case Stratification
Part VII Focus on Current Challenges and Emerging Trends
Chapter 22 The Aging Population: Medical Advancements and New Case Management Considerations
Chapter 23 Dying in America
Chapter 24 Medications: Polypharmacy and Adherence
Chapter 25 NEW: Pain Management
Chapter 26 Our Nation’s Multiculturalism and Challenges to Case Managers
Chapter 27 Health Literacy and Adherence Issues
Chapter 28 Obesity: The New Epidemic
Chapter 29 Behavioral Health
Chapter 30 NEW: Healthcare Technology and Trends: Implications for Case Managers
Chapter 31 NEW: The Affordable Care Act of 2010: Implications for Case Managers